What does it mean to be a data driven economic development organization? It simply means that we took a page from the private sector and started acting more like a business and less like a traditional economic development organization when it comes to tracking performance. We realized that for us to be effective in our mission and goals, we needed a way to track them in a meaningful and measurable way.
We started using a customer relationship management system (CRM) at the beginning of 2015 to help us track what we were doing so we could start looking at what was working and what wasn't. The data that we are collecting not only allows us improve internally, but it also gives us a platform to share our story with our stakeholders and partners throughout the state and communities we serve in Natrona County.
Monthly we will be pulling together dashboard reports and posting them here. Each month we will be reporting on the same measurements so that progress can be seen over time. That being said, since we just started our dashboard reporting system in May 2015, there have and will continue to be changes as our reporting evolves. All aspects on the report can be matched up with objectives in our strategic plan.
For more information about the data presented in our reports, or about the reports in general, please don't hesitate to contact us.